Edjet Account
View your Edjet products
You can conveniently see status of all your Edjet products in one place.
To view the information about any Edjet product:
- Sign in to Edjet Account.
- Click Products in the menu.
- To see detailed information about your product click info Show.
You can see:
- Product name and version.
- Users – number of users allowed and used by your plan or license.
- Price without VAT – price per billing cycle (subscriptions only).
To see a price of the on premise license, please see the invoices.
- Status – deployment status.
See Product statuses below.
- Address – link to the portal and administration.
- Default login – default user name and password.
Once changed in the product installation, the passwords are no longer valid.
- Trial period – number of remaining days (if any).
- Active administrators – number of active administrators / limit
- Active learners – number of active learners / limit
- Storage – number of megabytes (MB) used / limit
- Premium support – status (active, inactive)
To change the product:
- Request change to the subscription plan.
- Request change to the on premise license.
Product statuses
Edjet Training Cloud and Edjet LMS Cloud statuses:
- Pending – product is waiting to start the installation.
- Installing – product is being installed in the cloud.
- Deployed – cloud product is ready to use.
- Stopped – product is temporarily stopped (can be unstopped to bring back to Deployed status in a state as it was before stopping).
- Terminated – product was terminated (this cannot be undone and all data are lost).
Edjet LMS Server statuses:
- Free edition – license is in trial mode and will expire within 30 days.
- Activated – license is activated for a lifetime.
