Troubleshoot content viewing issues

Learner

Content viewing issues can be caused by many factors.

By troubleshooting your internet connection or browser, you may be able to solve many issues.

Internet speed – the quality of your home or cell-phone network can affect how smoothly videos play and how the content is loaded.
If you have many browser tabs open, try to close them except the one you’re using for Edjet LMS.
Restart your browser.
Restart your device (computer, smartphone, tablet,...).
Update your browser to the latest version (we recommend to use Chrome).
Restart your router.

If the problem persists, notify the content creator or course instructor.